FAQsWhat is your refund policy? | instasmile

What is your refund policy? | instasmile

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You may be entitled to cancel this contract and receive a refund within 14 days of receiving the Self-Impression Kit (cooling off period), provided it has not been used.

After the cooling off period your order becomes non-refundable. This is a custom made product and with each order, you are reserving a spot on our production queue and once the order has passed the cooling off period or the impression kit has been used, it cannot be cancelled or refunded. See our full refund policy here - Terms and Conditions