FAQsMy impression was unsuccessful, what happens next?

My impression was unsuccessful, what happens next?

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If you have received a notification that your impression has been unsuccessful, our friendly team will call you (Monday to Friday) to explain the reason for this, and to offer help and support before you try again.

NEW ‘No Stress’ impression kit is pre-loaded with putty, all you need to do is heat the tray following the instructions and away you go! Your impression system is reusable, so don't worry if you need to try again.

If you miss our call, we will send you an email.