FAQsHow do I contact you?

How do I contact you?

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Our friendly customer service team is on hand to provide you with any help and support needed throughout your smile journey. You can contact us using our online contact form or via your instasmile Account area and a member of our friendly team will come back to you.

We also have Live Chat for any general enquiries you may have. Live Chat

You can log into your instasmile Account at any time to check the progress of your order, including when your self-impression kit has been dispatched, tracking information, when we have received your impressions, and when we are making your instasmile. You will also receive regular updates via email and SMS, so you know exactly what's happening with your order.